Troubleshooting Your Motif Products

If you have questions about your Motif Medical products, please check out our extensive FAQ for help.

Our Customer Service Department is open Monday-Friday, 8:00 AM – 5:00 PM EST. 

If you can’t find the answer you’re looking for in our FAQ, please contact our Customer Service department during regular business hours.

You can reach our Customer Service team via:

  • The chat feature on this page (click here to chat if during business hours)
  • By emailing us at
  • By calling (844) 272-8390 (Please note: if you call and don’t get an immediate answer, be sure to leave a voicemail with your name and the best phone number to reach you.)

Our Customer Service Department is open Monday-Friday, 8:00 AM – 5:00 PM EST. Please note that we will be closed the following holidays: 1/1/2023, 1/15/2023, 5/29/2023, 7/4/2023, 9/4/2023, 11/23/2023, 11/24/2023, 12/24/2023

     Customer Service Department

You can also reach our team by filling out the contact form below. A member of our team will be sure to get back with you as soon as possible during business hours.* If it is after business hours, please be sure to consult our FAQ for help.

*Monday-Friday, 8:00 AM – 5:00 PM EST.

If you’re reaching out with a question about your Motif breast pump and haven’t registered your breast pump for its warranty yet, please click here to fill out the warranty registration form.

Thank you!

     Contact Us Form

     Questions About A Motif Breast Pump?

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