If you have questions about your Motif Medical products, please check out our extensive FAQ for help.

Our Customer Service Department is open Monday-Friday, 8:00 AM – 5:00 PM EST. 

If you can’t find the answer you’re looking for in our FAQ, please contact our Customer Service department during regular business hours.

You can reach our Customer Service team via:

• The chat feature on this page (click here to chat if during business hours)
• By emailing us at hello@motifmedical.com
• By calling (844) 272-8390 (Please note: if you call and don’t get an immediate answer, be sure to leave a voicemail with your name and the best phone number to reach you.)

Our Customer Service Department is open Monday-Friday, 8:00 AM – 5:00 PM EST. Please note that we will be closed the following holidays:  New Year's Day 1/1/2024, Martin Luther Kiing Day 1/15/2024, Memorial Day 5/27/2024, Independence Day 7/4/2024, Labor Day 9/2/2024, Thanksgiving Day 11/28/2024, Day After Thanksgiving 11/24/2024, Christmas Day 12/24/2024

You can also reach our team by filling out the contact form below. A member of our team will be sure to get back with you as soon as possible during business hours.* If it is after business hours, please be sure to consult our FAQ for help.

*Monday-Friday, 8:00 AM – 5:00 PM EST.

If you’re reaching out with a question about your Motif breast pump and haven’t registered your breast pump for its warranty yet, please click here to fill out the warranty registration form.

Thank you!